Shipping policy
📦 Shipping Policy
Last Updated: August 22, 2026
At Calmora, we want your order to arrive safely and as smoothly as possible. Below you'll find everything you need to know about our shipping process.
📦 Order Processing
Orders are usually processed within 1–3 business days after payment is confirmed.
Once your order has been shipped, you will receive a shipping confirmation email with tracking information.
Please note that processing may take slightly longer during holidays, promotions, or periods of high order volume.
🚚 Shipping Times
Estimated delivery times:
- Europe: 5–10 business days
- United States & Canada: 7–14 business days
- Other destinations: 7–20 business days
Delivery times are estimates and are not guaranteed. Delays may occasionally occur due to customs, weather, carrier issues, or other circumstances outside our control.
💰 Shipping Costs
Shipping costs, if applicable, are displayed at checkout before you complete your purchase.
Any available free-shipping promotions will be clearly displayed on our website.
🌍 International Shipping
We ship to multiple countries worldwide.
International orders may be subject to customs duties, taxes, or import fees depending on the destination country. Any applicable charges are the responsibility of the customer.
📍 Order Tracking
Once your order has shipped, you will receive a tracking number by email.
Please allow 24–72 hours for tracking information to become available after shipment.
You can use your tracking number on our Track Your Order page to check the latest status of your delivery.
❗ Incorrect Shipping Address
Please make sure your shipping address is complete and correct before placing your order.
If you notice a mistake, contact us as soon as possible. Once an order has been processed or shipped, we may not be able to change the delivery address.
📩 Delayed or Missing Orders
If your order has not arrived within the estimated delivery window, please check your tracking information first.
If you still need assistance, contact our support team and we'll do our best to help.
💌 Contact Us
If you have any questions about shipping or your order:
Email: calmora.officialmail@gmail.com
Calmora Team
Find your Calmora. Find your comfort.